Compass Insights — Playeasy
Compass Insights — Now Available

Every touchpoint,
finally visible.

Compass Insights gives your team real-time visibility into engagement, reach, and visitor relevance — across every site, every partner, every touchpoint you've deployed. No more guessing. No more manual reports.

Available now
No new setup required
Works across every touchpoint
Real-time visibility
What Insights shows you

Reach, engagement,
and relevance — all in one view.

Every DMO generates data. Very few can see it clearly. Insights surfaces what's happening across your entire visitor experience — so your team always knows where you stand.

Reach
👁️
See where you show up

Every impression across your entire distributed experience — your DMO site, partner sites, event organizer pages, and on-site QR codes — unified in one view, fully attributable to your DMO.

Engagement
📊
See how visitors engage & convert

Where visitors are finding you, and what they're finding once they do — hotels, AI conversations, deals, event sites, and more. See which placements are driving the most engagement and conversions.

Relevance
🏆
Prove your visitor influence

Every interaction tracked — conversations, questions, bookings, redemptions, clicks, and views. See exactly how your content and your voice are shaping visitor behavior, with proof to back it up.

Full visibility, in real time

Everything happening across your visitor experience, on one screen.

Compass Insights is a suite of real-time dashboards that surface what's happening across every distributed touchpoint — so your team always has the answer before the question is even asked.

Compass Insights Dashboards
01
💬
Conversation Analysis
Every Tour Guide exchange scored, categorized, and surfaced — so your team knows exactly what visitors are asking and where answers fall short.
ScoredCategorizedReal-time
02
📊
Compass Engagement
Sessions, interactions, and conversion data across your DMO site and every partner deployment — unified in one view, broken down by source.
Unified viewBy sourceAttributable
03
🧹
Elements Engagement
See how each Compass Element is performing across every site it's deployed on — hotel bookings, deals clicks, AI chats, and microsite views, all in one place.
Per elementPer siteConversions
04
🔍
Keyword Analysis
The actual language visitors use when they ask your Tour Guide — trending topics, recurring questions, and content gaps mapped visually over time.
TrendingGap detectionOver time
01 — Conversation Quality Analysis
01

Conversation Quality Analysis

Understand how well your Compass Tour Guide is actually performing. Every conversation is automatically scored and reviewed — so your team knows exactly where responses are strong, where they fall short, and what needs to improve.

  • Every Tour Guide conversation scored for response quality and relevance
  • Low-scoring responses flagged and surfaced for review
  • Full conversation transcripts readable in-dashboard
  • Identify root causes — missing content, unclear phrasing, outdated information
  • Filter by date range, deployment site, or topic to isolate issues
Conversation Quality Analysis
02 — Conversation Volume Analysis
02

Conversation Volume Analysis

Track how many visitors are engaging with your Compass Tour Guide — and how that engagement is growing over time. Understand where conversations are happening, what's driving them, and how your reach is expanding across every touchpoint.

  • Total conversation volume tracked across every deployment site
  • Engagement trends surfaced week over week and month over month
  • Breakdown by source — DMO site, event organizer pages, partner sites, QR codes
  • Traffic attribution showing where your Tour Guide conversations are coming from
  • Accelerating volume signals a growing, more engaged visitor audience
Conversation Volume Analysis
03 — Elements Engagement Dashboard
03

Elements Engagement Dashboard

See exactly how each Compass Element is performing — broken down by element type and by the site it's deployed on. Know which elements drive the most engagement, and where to double down.

  • Per-element performance: AI Tour Guide, Hotel Booking, Deals, Listings, Microsites
  • Per-site breakdown — which partner sites are driving the most engagement
  • Click-through and conversion rates by element type
  • Room block usage and live rate booking data
  • Deals views, clicks, and redemption rates per offer
Elements Engagement Dashboard
04 — Keyword Analysis Dashboard
04

Keyword Analysis Dashboard

The actual language your visitors use when they talk to your Tour Guide — mapped visually over time. Spot what's trending before it becomes a problem, and see exactly where your content has gaps.

  • Top keywords and phrases extracted from every conversation
  • Trending topics surfaced week over week
  • Questions with no good answer flagged as content gaps
  • Seasonal patterns visualized — what visitors ask about in peak vs. off-season
  • Filterable by event, partner site, or deployment type
Keyword Analysis Dashboard
Get started with Compass Insights

Nothing hidden.
Everything visible.

Reach, engagement, and relevance — across every touchpoint you've deployed, in one place, in real time. See it all, and know exactly where you stand.